
FAQ
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How long does shipping take?
"Shipping typically takes approximately 10 days, depending on your location and the shipping method chosen. Delays due to customs, weather, or other unforeseen circumstances may occasionally extend this timeframe."
Are my payment details secure?
Yes! We use encrypted payment gateways to ensure your transactions are safe.
What if I receive a damaged or incorrect product?
Contact us immediately with photos, and we’ll resolve the issue with a replacement or refund.
I'm having trouble placing an order.
"I'm sorry to hear you're having trouble placing your order! Could you please provide more details about the issue? Are you experiencing an error message, trouble with payment, or difficulty at checkout? We're happy to help! You can also try clearing your browser cache, using a different browser, or checking your payment details. Let us know how we can assist further!"
How can I track my order?
You’ll receive a tracking link via email after your order ships. You can also track it on our website.
What are your shipping options and delivery times?
We offer standard, express, and international shipping. Estimated delivery times are provided at checkout.
Do you have a return or refund policy?
"Yes, we do! Our return and refund policy ensures customer satisfaction. If you're not completely happy with your purchase, you can return it within 14 to 30 days for a refund or exchange, as long as it meets our return criteria. You can find the full details on our policy page. Let us know if you have any questions—we're happy to help!"
Couldn't find your answers?
"Thank you for reaching out! I'm sorry you couldn't find the answers you were looking for. Could you please let us know what information you need? Our team are happy to assist you further!"